ACTIVATE AI CASE STUDY: VIKING/KONI & M&P LEGAL

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Below is a case study focusing on technical and privacy considerations in M&P Legal’s Proof of Concept of Viking’s KONI AI Factory platform for transforming the discovery phase in litigation.

1. Executive Summary

Organization: M&P Legal, Isle of Man

Industry: Legal Services

Solution: Viking’s KONI (AI-based secure workflow platform)

Objective: Transform and streamline litigation discovery through AI-driven workflows, while ensuring stringent privacy and data protection.

Key Outcomes:

• Significantly faster and more accurate discovery reviews
• Robust encryption and access controls meeting legal privacy requirements
• Clear audit trails for customer security compliance.

2. Company Background

2.1 M&P Legal

MP Legal is a law firm based on the Isle of Man. Renowned for handling complex disputes and maintaining high standards of client care and confidentiality, M&P Legal sought a technology solution to strengthen its document disclosure process (amongst other key stages of the management of client cases) —a critical, yet time-consuming phase in litigation.

2.2 Viking’s KONI

Viking developed KONI, an AI-based platform designed to automate and secure essential business processes, including e-discovery workflows. KONI emphasizes:

• AI-Enhanced Classification of legal documents and communications
• Secure, Encrypted Environment for data handling
• Privacy-Focused Design to meet regulatory requirements
• Comprehensive Audit and Reporting to support internal and external compliance checks.

3. The Discovery Challenge

In modern litigation, document disclosure has expanded significantly due to digital communications. M&P Legal’s challenges included:

1. Large Data Sets: Emails, instant messages, and cloud files generated a high volume of potential evidence.
2. Manual, Time-Consuming Reviews: Traditional methods required staff to manually sift through data.
3. Stringent Confidentiality Standards: Client data often includes highly sensitive information, requiring strong protections to comply with Legal privacy regulations.
4. Complex Compliance Obligations: Any oversight—such as inadvertently disclosing privileged material—could lead to regulatory repercussions or damage client trust.

4. KONI’s AI-Based Discovery Workflows

4.1 Technical Underpinnings

1. AI-Powered Classification and Tagging:

• KONI’s AI models recognize document types (contracts, financial records, email threads) and apply context-specific vectors.
• Data Annotation allows the platform to adapt to emerging legal concepts or firm-specific terminology.

2. API Integration and Compatibility:

• KONI integrates with standard legal tech tools (e.g., case management systems) via secure APIs.
• This alignment ensures M&P Legal’s existing software ecosystem remains consistent, minimizing disruption.

4.2 Privacy and Security Measures

1. End-to-End Encryption:

• All data in transit and at rest is encrypted, protecting client information from unauthorized access.
• Role-based permissions restrict document access to authorized personnel only.

2. Granular Access Controls:

• KONI allows M&P Legal to define user roles (e.g., junior associate, senior partner) with specific privileges.
• Access policies can be updated on a per-case or per-document basis, ensuring compliance with privacy regulations.

3. Audit Trails:

• Every action on a document—upload, download, redaction—is automatically logged with user details and timestamps.
• This log provides an evidential chain of custody, enabling M&P Legal to demonstrate compliance in audits or court proceedings.

4. Regulatory Compliance Modules:

• KONI’s workflows can be configured to meet Isle of Man data protection mandates.

5. Discovery Process Assessment and Deployment

5.1 Technical Review

Infrastructure and Readiness:

• Viking’s team evaluated M&P Legal’s servers and cloud resources to ensure secure data transfer and sufficient storage capacity for large litigation datasets.

5.2 Privacy-by-Design Implementation

Consent and Data Minimization:

• KONI enforces a principle of least privilege for user roles, limiting data access to necessary parties only. Only documents flagged for a specific case or user role are made available, reducing the likelihood of unauthorized exposure.

6. Results and Benefits

1. Expedited Document Review:
   By automating classification and routing, KONI cut review times significantly, enabling M&P Legal the potential to respond faster to court deadlines.
2. Reduced Privacy Risks:
   Robust encryption, granular access controls, and clear audit trails to help M&P Legal maintain high standards for confidentiality, mitigating legal and ethical liabilities.
3. Enhanced Accuracy and Cost Savings:
   With AI-driven sorting, the potential risk of human error (e.g., overlooking crucial documents) drops, as does sole reliance on labour-intensive manual review.
4. Heightened Compliance Posture:
   KONI’s built-in alerts and comprehensive logging functionality provides M&P Legal peace of mind when confronting strict regulatory obligations or third-party audits.

7. Lessons Learned

1. Technical Alignment is Crucial:
   A thorough infrastructure audit ensured KONI’s features, especially around encryption and data sharing, worked seamlessly within M&P Legal’s IT environment.
2. Model Transparency:
   Providing litigators and technical staff with insights into AI classification logic fosters trust and enables more effective oversight.
3. User Awareness & Training:
   Equipping staff with knowledge of the platform’s security best practices maintain confidentiality.

8. Conclusion

By integrating Viking’s KONI platform, a secure, AI-enhanced discovery process is achievable for complex litigation. The technical underpinnings—machine learning classification, robust encryption, and granular user controls—address the law firm’s core privacy concerns and compliance mandates. As a result, the potential to significantly reduce review times, curb security risks, and improve overall cost-efficiency during the vital disclosure phase is presented.

About Viking

Viking is an Isle of Man–based technology solutions provider dedicated to delivering secure, AI-driven platforms. Their KONI solution oWers a unique blend of automation, compliance readiness, and ironclad data protection.

About M&P Legal

MP Legal is a forward-thinking Isle of Man law firm known for its expertise in litigation and dispute resolution. By aligning with technology partners like Viking, M&P Legal continues to uphold rigorous confidentiality standards while adopting cutting-edge solutions to improve client service.

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